Tranzeo Wireless Technologies [RSS FEED]

An Important announcement from Tranzeo Support

Fri, 11 Jan 2008 10:36:30 PST

We are pleased to announce some significant additions to your Tranzeo Support options. 2007 was a busy year for the support team during which have expanded to be able to offer even more services. Earlier this year Tranzeo opened a distribution center in Shannon, Ireland. That office is now fully staffed and trained to be able to offer support and warranty claims service for our European, African and Middle Eastern Customers.

Also, we have spent the last few months getting our US repair center up and running. As some of you may know, we have had a US Warranty Depot in Blaine, Washington to receive RMA's for some time, but all repairs were still performed in Canada. With this new repair center, we will be able to repair a wide variety of units within the United States. Our Depot in Blaine will be remain open for anyone with an existing RMA.

Our Canadian office will handle all warranty claims for Canada, Australia, South America and Mexico. Additionally, we are pleased to announce our first Third Party Repair Center in Mexico, Pacific Net. Pacific Net is now able to handle the warranty claims for its customers in Mexico.

With the Shannon office, and our San Diego Repair depot now up and running, we now able to extend some services to unheard off support hours for the Wireless Industry to go with our Three Year Warranty!

As of January 9th, 2008, our Live Chat and support will be open 16 hours a day! From 4 am Eastern Standard Time to 8 PM Eastern Standard time (9 am to 1 am GMT for those of you in not in the Americas), you can ask questions, get a password reset, or just say hi. For our bi-lingual customers, live chat is now available in Spanish and French as well.

In addition, phone support is now available from 4 am Eastern to 8 pm Eastern, Monday to Friday. For our bi-lingual customers, phone support is still available in Spanish and French as well, but at slightly shorter hours.

For our Customers in Europe, Africa and the Middle East, we are pleased to announce that we will be offering you phone support from 9 am to 1 am GMT as well.

For our Linux and MAC users, we are pleased to announce that one of our Techs has created a version of the Locator for your use. This Open Source application and its source can be found at http:\\beta.tranzeo.com. Windows users, don't feel left out, it can run on Windows too.

Support Numbers

USA and Canada +1 888 460 6366

Africa, Middle East, Europe Support +353-61-775-702

Americas outside of the US and Canada +1 604 460 4456

Austraila, Asia +1 604 460 6366

Live Support can be found at http://support.tranzeo.com

Beta Software can be found at http://beta.tranzeo.com

Tranzeo Releases Firmware 3.6.0

Wed, 05 Sep 2007 17:40:32 PDT

Tranzeo Wireless has released firmware version 3.6.0 for the TR-6000, TR-5a, TR-CPQ, TR-49, TR-900, TR-SL5, TR-Multi and TR-FDD radios. Please read the documentation that is included with the download to ensure proper function.

Firmware is available for download at http://support.tranzeo.com/files.php?firmware

Tranzeo Wireless Introduces WiMAX Mini-PCI Cards for Licensed and Unlicensed Band

Thu, 21 Jun 2007 11:59:21 PDT

Tranzeo Wireless Technologies Inc. (TSX:TZT), a leading producer of high-performance wireless broadband communication systems, announces the availability of its Tranzeo WiMAX 3.5 GHz and 5.8 GHz mini-PCI cards designed for OEM and ODM customers.

Competitively priced, these mini-PCI format cards feature an extended form factor, small footprint and low power consumption making them ideal for use in embedded devices such as WiMAX customer premise equipment. They are also suitable for base station designs. Both of the Tranzeo mini-PCI products are based on reference designs released by Wavesat, a leading designer of WiMAX chipset solutions, and compliant with the WiMAX Forum profile and IEEE Standard 802.16-2004.

"Tranzeo has made WiMAX product development a priority, and these products will speed the pace of WiMAX adoption among equipment designers and manufacturers as well as wireless network operators," said Jim Tocher, President and CEO of Tranzeo Wireless.

The Tranzeo 3.5 GHz mini-PCI design is intended for operation in the licensed 3.3 to 3.8 GHz band and is shipping now. The Tranzeo 5.8 GHz mini-PCI card was developed to operate in the unlicensed ISM band. While full commercial release is planned for the third quarter of 2007, samples of the 5.8 GHz product are available from Tranzeo now.

Both are Linux-compatible and supported by AMCC, Freescale and Intel platforms with software development kits that are available separately.

For more on the Tranzeo WiMAX cards, contact TranzeoODMsales@tranzeo.com or call 1.866.872.6936

First International Training Session - In Spanish!

Wed, 16 May 2007 15:54:43 PDT

A todos nuestros Distribuidores de Tranzeo Wireless Technologies:

PacificNet lo invita cordialmente al curso de:

“CERTIFICACION EN INSTALACION Y CONOCIMIENTO DE PRODUCTOS TRANZEO WIRELESS”

Este curso tiene valor curricular y certifica al participante como instalador autorizado por el fabricante.

El curso esta dirigido al personal del área Técnica y diseño de redes así como al personal del área de ventas que desee profundizar su conocimiento en la tecnología y soluciones con productos Tranzeo Wireless.

Si usted desea asistir a este curso le recordamos lo siguiente:

El cupo es limitado y NO hay reservaciones, una vez que usted haga su depósito, por favor mande la forma de registro que esta en el archivo adjunto de manera que quede registrado y su lugar garantizado. No se aceptan cancelaciones. A nuestros distribuidores de centro y Sudamérica les pedimos ponerse en contacto con nosotros para más detalles sobre la forma de pago.

Lugar:
Hotel GENEVE Ciudad de México
Londres 130 Colonia Juárez (Zona Rosa)
México, D.F. C.P. 06600
Tel. 01(55) 5080 0800
http://www.hotelescalinda.com.mx/

Se han hecho arreglos con el Hotel sede para manejar una tarifa especial en habitaciones para los participantes del evento de $800.00 pesos mas IVA en ocupación doble por favor al hacer su reservación mencione el nombre de “Tranzeo”, cualquier duda ponerse en contacto con el ejecutivo de Ventas y Banquetes Ma. Elena Tellez S. Tel: 50800 829, Fax 50800837. e-mail: tellezm@hotelgeneve.com.mx

Fecha:
14 - 15 de Junio de 2007.

El pago de la inscripción incluye:
- Coffe break continuo por los dos días del curso.
- Refrescos y Pastas.
- Comida Buffet los dos días del curso.
- Material impreso.
- Un Bono por $150 dólares en la compra de productos participantes Tranzeo Wireless (Aplican Restricciones).
- La oportunidad de presentar el examen de certificación en el sitio Web de Tranzeo Wireless.

El curso iniciara a las 9:30 a.m. y terminara alrededor de las 5 p.m.

Para mayor información póngase en contacto con nosotros:

Teléfonos: (667) 715-15-15 ext 111
(800) 633-90-77
E-mail: training@pacificnet.com.mx
ventas@pacificnet.com.mx

Esperamos contar con su participación.

Tranzeo Wireless and Wavesat Team on New WiMAX CPE Solutions

Thu, 26 Apr 2007 16:56:16 PDT

Tranzeo Wireless Technologies Inc. (TSX:TZT), a leading producer of high-performance wireless broadband communication systems, and Wavesat, a leading supplier of WiMAX semiconductor solutions, announced today a collaboration to develop WiMAX-enabled customer premise equipment (CPE). These new radio devices manufactured by Tranzeo and powered by Wavesat chipsets will be used to provide wireless broadband access to homes and businesses based on the WiMAX standard, which is an economical but high performance alternative to DSL or cable.

Tranzeo Wireless Introduces its EnRoute500 Dual Radio Outdoor Wireless Mesh Router

Wed, 25 Apr 2007 17:50:25 PDT

Tranzeo Wireless Technologies Inc., a leading producer of high-performance wireless broadband communication systems, has added the industry's most cost-effective wireless mesh solution to its product portfolio with the introduction of the EnRoute500 patented dual radio outdoor wireless mesh router. Details are available at http://www.tranzeo.com/investors/index.php?action=press&id=44

Tranzeo Releases Firmware 3.5.2

Wed, 25 Apr 2007 13:06:08 PDT

Tranzeo Wireless has released firmware version 3.5.2 for the TR-6000, TR-5a, TR-CPQ, TR-49, TR-900, TR-FDD, TR-Multi, TR-SL2 and TR-SL5 series radios. Please read the documentation that is included with the download to ensure proper function.
Firmware is available for download at http://support.tranzeo.com/files.php?firmware

Tranzeo Wireless Radios Certified by South African Authority

Tue, 24 Apr 2007 12:41:39 PDT

PITT MEADOWS, B.C. April 24, 2007 - Tranzeo Wireless Technologies Inc. (TSX:TZT), a leading producer of high-performance wireless broadband communication systems, has received certification from the Independent Communications Authority of South Africa for its TR-6000 and TR-5a product lines through its distributor Michelangelo Technology (Pty) Ltd. of South Africa.

Having our wireless radio's certified in South Africa opens the door to one of the hottest broadband wireless markets in the world," said Tranzeo Wireless President and CEO Jim Tocher. "Tranzeo manufactures all of its equipment to provide customers with the highest quality at the most cost-effective price. This approach and our reputation for great service and support are accelerating our international growth into dynamic markets like South Africa."

The TR-6000 802.11b series of radio is Tranzeo's point-to-point and point to multi-point solution in the 2.4 GHz frequency that can also be a client radio. Making use of the internal antennas of the TR-6000 Series these radios can have a range of up to 15 miles clear line-of-sight (CLOS), handling up to 11Mbps of half-duplex, wireless network traffic.

The TR-5a 802.11a series features eight models designed for the license-free 5.8GHz frequency achieving wireless throughput at up to 54 Mbps half-duplex. These radios can be used as an access point, point-to-point solution or client device for all-in-one flexibility and convenience.

As with all Tranzeo Wireless products, the TR-6000 and TR-5a series both come with a three-year warranty that sets the industry standard for quality and service.

TR-FDD Manual Available for Download

Fri, 02 Feb 2007 12:25:49 PST

The user guide for the recently released TR-FDD series of radios is now available for download at http://support.tranzeo.com/guides.php?manuals

Tranzeo Releases Firmware 3.3.3 for TR-900 Series

Tue, 30 Jan 2007 16:51:34 PST

Tranzeo Wireless has released firmware version 3.3.3 for the TR-900 series radios. Please read the documentation that is included with the download to ensure proper function.